Tenant Services

To help ensure a respectful, safe, and comfortable living environment for all residents, we ask that you and your guests follow the community guidelines outlined below. These policies are in place to promote harmony, prevent disruptions, and maintain the integrity of our shared spaces.

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Quiet Hours & Loitering

• Quiet hours are from 10:00 PM to 8:00 AM. During these hours, residents must refrain from loud noises, disruptive activities, and parties. Please be kind and considerate of neighbors.

• Loitering is not permitted at any time. Residents and their guests are expected to use common areas such as the pool or park respectfully, if they wish to be outside on property, and only during appropriate hours. Wandering or lingering in areas far from one’s own unit—especially around other buildings or parked cars that are not your own—is not allowed.

• After 10:00 PM, common areas are closed. Residents should only be moving to and from their own units.

• Violations of these guidelines may result in an initial warning followed by fines of $100 for repeat offenses.

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Speed Limit & Driving

• The speed limit throughout the property is 5 MPH, including when entering through the main gate.

• Please drive slowly and with caution at all times to ensure pedestrian safety.

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Pool Area Rules

Pool access is reserved for residents and their registered guests. The following are not permitted in or around the pool:

• Glass containers

• Loud music

• Smoking paraphernalia

• Alcohol

• Illegal substances

• Unsupervised children

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Behavior in Common Areas

Respectful behavior is expected in all shared spaces. The following will result in loss of access to pool and/or common areas:

• Physical altercations or fighting

• Verbal arguments or harassment

• Causing purposeful damage to common in areas in any way

• Disruptive behavior by unsupervised children

• Not properly disposing of trash

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Cleanliness & Trash Disposal

• All trash must be bagged and placed in designated bins provided to residents at time of move-in.  Do not leave garbage in hallways or breezeways.

• Improperly placed trash or bags left outside the unit and not properly disposed of will result in a $50 per bag fee.

• If something is too large to be placed outside your unit for Valet Trash, you are responsible for disposing of it in the community dumpsters.

• Recycling guidelines must be followed.

• Please notify the office if you do not have a trash container.

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Patios

• Patios must remain clean and uncluttered.

• Permitted items include patio chairs and plants.

• BBQs, BBQ pits, and large grills are not permitted within 10 feet of any structure due to fire risk. This includes buildings, fences, and overhangs. As a result, they may not be used on patios under any circumstances.

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Pets

• Maximum of one (1) pet per unit. All pets must be approved by management.

• Pet deposit and monthly pet rent are required.

• Pets must be leashed in all common areas, and at all times when outside of your unit.

• Aggressive dogs will not be tolerated. If your dog exhibits aggressive behavior, it must be fitted with a muzzle when outside to ensure that no community members feel at risk of being harmed.

• Pet waste must be picked up immediately. Failure to do so may result in a $250 fine and/or lease violations.

• Ongoing noise or behavior issues may lead to loss of pet privileges.

• Mistreatment of pets may result in a fine and/or your being reported to the SPCA or Humane Society.

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Smoking Policy

• Smoking is prohibited within all units and anywhere on the premises.

 

Parking

• Park only in designated spaces. Blocking vehicles, fire lanes, or using unauthorized spaces is not allowed.

• Guest parking is limited to one (1) vehicle for a maximum of 7 days. 

• Unauthorized vehicles may be towed at the owner’s expense.

• Violations of the parking policy may result in fines of $250.

 

Guests

• Residents are fully responsible for their guests’ conduct.

• Guests must comply with all community policies.

 

Safety & Security

• Do not prop open gates or allow unknown individuals to enter the property.

• Always lock your doors and windows.

• Do not leave valuables in plain view in your vehicle. Do not leave valuables in plain view of your unit’s windows.

• Report any suspicious activity to our security partner using the phone number provided to residents.

• If you lose or damage your front gate card, a replacement can be issued by the office. A $25 fee will apply for each new or replacement card requested.

• If you lose or damage your mail key, a $25 replacement fee will also apply.

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Maintenance & Damages

• Standard maintenance issues should be filed through the RMResident App as soon as they arise. 

• Report emergency maintenance issues, or general property maintenance requests to the office, by email, text or in person as soon as they arise.

• Residents are financially responsible for damage caused by negligence or misuse.

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Rent & Payment Policies

• Rent is due on the 1st of each month.

• A $100 late fee will be applied if payment is not received by the 4th day.

• All utility charges must be paid in full along with rent.

 

Disclaimer

These guidelines are subject to change. Residents will be informed of any updates in writing. By signing the lease, residents agree to abide by the rules and regulations in this document. Our goal is to maintain a peaceful, secure, and welcoming environment for all who live at Residences at the MED.